Happy Customers...
"Hi Nigel,
Received our new Tetrad sofa.
Everything in order without any problems. Thanks for the very speedy
service.
mit freundlichen Grüßen | best wishes"
Jonathan Flynn
beeline GmbH, Leitung Aufbaulogistik / Head of Supply logistics,
Cologne, Germany, November 2009
"Hi Nigel,
To follow up on our telephone conversation this morning.
I would like to thank you very much for supplying such good quality
furniture from Rossmore.
We are very pleased with the outcome."
Mr Williams, November 2009
"We have just recieved our YP
Henley bedroom furniture and are absolutely delighted with our
purchase. Thank you for such an easy, stress free transaction and
for the lovely case of free wine! I was hesitant at first to purchase
from you as I'm a bit of an internet shopaholic and thought that
having to phone you to discuss prices was far too complicated, but
instead the phonecall proved to be extremely worthwhile as not only
did I get a great deal (better than most other internet based companies)
I also got that personal touch, fast, friendly and efficient customer
service!!! Thank you Harvest Moon."
Mrs H, Bath, October 2009
"Just a quick note to say thanks for the Flame
Rosie sofa bed, we are delighted with it.
Regards"
Mike, Knightsbridge, London, October 2009
"Just to let you know the Coach
House 3-2-1 suite arrived today as promised. It is perfect.
The delivery men from the Edmondson Co did a great job bringing
it into my house and took all the packaging away with them. I love
the suite and wish to thank you and your staff for the way it was
packed up so well.
Thank you."
Joan, Northern Ireland, October 2009
"Nigel,
Coach
House table GAR 005 arrived today and is assembled. Fantastic.
We've already had a meal at it. Thanks."
M Adams, September 2009
Dear Harvest Moon
"I received my Pocket
Spring Bed Co Dales mattress on 1 July. I thought I would just
drop you a line to say how thrilled we are with the superb quality
and comfort of the product. Despite the hot weather we have slept
considerably better than before and have less aches and pains. Especially
pleased to know the mattresses are made in the UK which makes a
welcome change from stuff coming in from China! Please pass on my
compliments to the manufacturer, also the delivery company who were
very helpful, and on time as promised."
C Brown, Coventry, July 2009
"Hello Nigel, I wanted just to give you a positive feedback.
The sofa arrived well. Everything went fine and it seems to fit
very well, since I fell on it aready into deep sleep. Best regards"
Kurt Orthmann, Dortmund, Germany, August 2009
"Nigel,
I love your company - everything is so fast and efficient and very
well priced too. Marvellous.
Thank you."
J Hammond, London, April 2009
"Dear Nigel,
Many thanks for the delivery we appreciate your efforts, VERY, much.
The 12 pieces of Willis
and Gambier furniture arrived on Tuesday night. Trevor and David
did an excellent job and we felt sorry they had to go back immediately.
We are very happy we did this business with Harvest Moon. We will
recommend you very widely."
Anna and Jerzy Radomski, Gdansk, Poland, April 2009
"I would just like to say thank you for all the help that
you gave and the contact you made regarding the Flame
Marcel Anthracite sofa bed that we ordered. When it arrived
I didn't think it would go up the stairwell, our house is very small,
but we managed it. Tom has had it for a week now and finds it very
comfortable. It looks great in his room. Once again, many thanks."
Tracy Rutherford, January 2009
"Thanks for the sofa order, it arrived on time and is beautiful."
Gaye Fairbairn, October 2008
Dear Harvest Moon (Nigel and Team),
"I took delivery of my Old
Charm Wine Table today. Just a quick line to say "thank
you". I am delighted with it and have found a great spot for
it in my living room! It was extremely well packaged too! Thank
you for meeting the price that I was after too. I shall certainly
be in touch again with you should I need any other furniture that
you supply!"
From one very delighted customer. Thanks and Regards,
Simon Preedy, September, 2008
"Thank you for the safe delivery of my Rest Assured Sanctuary
bed. As you know it is not that easy to find a supplier who can
deliver Rest Assured beds to
the Scottish Highlands so I'm very happy. Once again thank you Nigel
and Jean."
Charlie Mountfield, Scotland, September 2008
"Hi Nigel ..... My Felix
Monge Cabinet has just arrived, FanTastic! My wife loves it,
Happy Days.
Yours Dennis", Connecticut, New York, USA, April 2008
"My father recently purchased 2 bedside tables for us to match
our Willis and Gambier
Esprit bed, they were received today and are fantastic, thank you!!
Could you please give me a price on the Esprit 7 drawer chest including
delivery?"
Toby Young, January 2008
" Hi Nigel and Jean,
I ordered a Pocket
Spring Bed Company Dales Malham bed in late December from you
and only 3 weeks later we're sleeping on it! The delivery guys were
great, they turned up when they said they would at a convenient
time, carried it all upstairs and tidied up, which makes such a
change! Fantastic service Nigel from start to finish! The bed is
just so comfortable and my back ache has gone in under a week. We'll
definitely be back for more furniture."
Dave, January 2008
"Hi,
Just wanted to say that our bed arrived as promised yesterday. The
delivery men were excellent, very polite and professional, unpacked
and removed all packaging and the bed itself is excellent and overall
I'm delighted with the product and service. Hopefully we'll be ordering
from you again very soon.
Regards, David Fretter", November 2007
"Hi,
Just thought I would drop you a note to thank you for prompt delivery
of the bunk bed. It arrived on Friday and we got it built up yesterday
- one very happy boy! Thanks again,
Maureen Millar", November 2007
"Hi Nigel,
I wanted to say a GREAT THANK YOU for my mattress! (Pocket
Spring Kettlewell) It is SOOOOOOOOOOOOOOOOOOOO comfy! I hold
you entirely responsible for not willing to get out my bed in the
morning!
Kind Regards, Karine", September 2007
"Nigel,
Just to say how fantastic my new Tetrad
Dega sofa is, it arrived in only 6 weeks and the lovely delivery
men put it in my lounge just where I wanted it. Once again thanks.
Sheila", Camarthen, June 2007
"Hi Nigel,
Just to let you know that the bed, bedsides and mattress arrived
this week and myself, son and husband put the bed together that
morning. The bed and bedsides look stunning and blend in the wardrobe
I purchased in July. The whole effect is very classy and the bed
(Willis and Gambier
Lille) allows for a luxurious night's sleep.
Many thanks for your assistance in the purchase and a very swift
delivery which I had marked for follow up this week. Thanks to Jean
also.
Regards Esther", Surrey, October 2007.
"Nigel,
Thanks for the quick delivery of my Mark
Franklin table and chairs, they look just as lovely as you said
they would.
Jeffrey and June Harbottle", Essex, May 2007
"Nigel,
Greetings from Spain, sitting on my new sofa, lovely!
Yours Graiza", May 2007.
"Nigel,
Just to say thankyou for the great service we have received. We
are over the moon with Harvest Moon!!! and my honeysuckle is to
die for. SHINE ON HARVEST MOON
Regards.
Sheila and David Tinsley", June 26, 2006
"Dear Nigel,
I have just had the sofa delivered from your very courteous helpful
delivery men and just had to say I am thrilled and delighted with
said sofa. Many thanks for dealing with order. Best wishes for 2006",
Kay Louch", January 2006
"Dear Nigel,
Just to say I received my Willis
and Gambier Ivory chest of drawers was today and that the delivery
men were extremely courteous and helpful.
With kind regards
Irene", February 2007
"Dear Nigel,
Just a quick note to say how delighted we are with our new sofa
bed all I expected and more! Thank you also for the swift delivery
of wine, we enjoyed the odd glass or 2 over the weekend.
Kind Regards
Pamela Hague", September 2005
"Hi Nigel/Jeanne
Should have contacted you earlier to thank you very much for delivery
of beautiful furniture. It is truly gorgeous and I absolutely love
it.
Kindest regards
Maura", January 2007
"Well if I had a complaint I would make it very strongly!
On the reverse it is only fair to say when things are good - so
many thanks. The chairs arrived safe and sound and we're delighted
with them. We're very impressed with the service, especially as
I ordered the wrong colour - thank goodness you were "on the
ball" and phoned back. Could you imagine my horror when the
delivery men opened and they'd been"grey" oh dear! On
the subject of the delivery men they also deserve a "pat on
the back" as they were very polite and efficient.
Once again, many thanks. I will certainly pass on your company details
to anyone who admires the chairs.
Regards.
Maureen Griffith", January 2006
"I have just completed reading everything on your site. I
have looked at every picture...it is excellent..so easy to read
and so easy to see the pics...lovely experience...beautiful stuff..."
Jocelyn Maker", October 2006
"Dear Sirs,
I ordered Willis and
Gambier furniture from you on the 10th July and it was delivered
on the 5th September in accordance with the time scale that we agreed
upon, when the order was placed. When the delivery company phoned
regarding the delivery, the suggested date clashed with an appointment
for me to see my doctor. When I explained this to the lady that
phoned she could not have been more helpful. She said that she would
ask the delivery men to try to avoid delivering the furniture between
10.30 and 11.30 but if they were unable to do this they would wait
outside until I returned.
On the Tuesday the delivery van arrived at 9.45 and I asked the
driver if they could take the furniture upstairs to my bedroom,
which he agreed to do. When the driver and his mate got the furniture
upstairs they unpacked it in the presence of my wife and myself,
put the furniture in situ and removed all of the packaging materials.
During this process what really impressed me was the way that the
furniture was packaged which, combined with the care taken by the
delivery men, meant that the furniture was put in place with no
marks or scratches.
My wife and I are delighted with our new furniture and we would
certainly have no hesitation in recommending your company to our
friends and family.
Thank you.
Yours Sincerely,
Harry Peel", September 2006. |
